Simon was very professional and although the issue wasn’t specifically a plumbing issue, he showed me the problem and gave me the information I need to move forward on getting it fixed.
Overall Experience
Quality
Price
Convenience
Mathew was prompt, courteous and completed the job in record time!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Victor was very efficient and completed all tasks in record time.
Overall Experience
Quality
Price
Convenience
Tightened down kitchen faucet and recommend customer to have kitchen faucet replaced. Tub upstairs installed customer supply diverter, and tested. No leaks were present at this time.
Customer stated that there was a leak under bathroom area in crawlspace. Crawled into crawlspace and found that there is water markings near shower area. Looked around in bathroom and it issue appears to be due to grout failure in shower. Recommended customer to reliable restoration.
Customers, thermal expansion tank had busted off solder joint and flooded crawlspace. Customer shut down water to home and cleaned up water access. Customer already has functioning thermal expansion tank. Advise customer of leaking PRV and shut off valve. Customer approved estimate for replacement of main shut off, PRV and three-quarter inch copper repair. Discussed future of property and drain system with customer and showed how to shut off at meter.
Replaced Prv , Rheem gas valve , pilot / burner assembly all together
Remove existing water heater and haul away. Furnish and install new 40 gallon gas water heater with new thermal expansion tank and tank shut off. Install drip pan under heater.
Removed old water heater and hauled away. Furnish and installed new 40 gallon gas water heater with new tank shut off and thermal expansion tank. Tested no leaks were present at this time. Cleaned up work area.
Customer stated that hose bib had a drip and she wanted it replaced. Removed old hose bib and installed new one. Tested fine. Used hydraulic cement to seal up existing hole as best as I can. Cleaned up work area.
Performed comprehensive gas line inspection in Clarkston this morning. Homeowner requested safety check before winter heating season. Used electronic leak detector to test all connections from meter to appliances. Found minor leak at water heater connection and loose fitting at stove. Tightened connections and re-tested entire system. Chen Plumbing's gas line inspection service ensures Clarkston families stay safe. All gas appliances now operating within proper pressure ranges.
Upon arrival customer stated they were getting a sewer smell in the whole house and also stated that it happens at night. When through crawlspace to check sewer line and also when into the attic to check the sewer vents. Informed customer that we would have to do a smoke test. Customer stated he would talk to his wife and get back to us.
Customer is having new refrigerator installed following day. New refrigerator does not have icemaker and needed line eliminated. Cut out saddle valve underneath kitchen sink and repaired half inch copper. Removed quarter inch copper line going to fridge through cabinetry.
Returned to jet line. Ran camera out to detect how far down blockage was. After running camera ran jetter down line to clear blockage had helper stay inside to insure everything was draining. After clearing line ran camera once more to make sure line was clear. Customer has cast iron line and line is clear. System is draining with no leaks or issues. Upon arrival customer stated they were having trouble with the kitchen sink draining slow and then backing up into a sink in the basement. Gave customer estimate to clear blockage. Also informed customer that it was an attempt to clear it and we would have to jet the line if we’re not able to clear it. Customer approved estimate. Tried clearing the drain and was unsuccessful. Gave customer estimate to Jett line. Customer approved estimate and combing back out tomorrow to complete work.
Remove old water heater and haul away. Furnish and install new 50 gallon gas water heater with tank shutoff and thermal expansion tank with bracket. Rework corroded copper piping by water heater. Also install new PRV. Remove old cast iron kitchen drain line and replace with new pvc piping. Bring drain up to code.
Came out for not gas getting to the water heater. I could get the pilot to light but would immediately go out. We replaced the Honeywell gas control valve, this did not correct the issue. Customer elected to replace the water heater. Installed new Rheem ProG50. Tested to ensure proper function and a leak free install.
For this job, I worked on installing and providing new pop up assembly for lavatory sinks.
For this job, I worked on clearing both lavatory sink drains with small hand machine.