Victor & his assistant got the job done. We are very pleased with timeliness and service. Fingers crossed it lasts!
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Juan diagnosed and corrected the issues I was having, quickly and efficiently.
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Matthew was knowledgeable and careful with my home. His diagnosis of the problem was spot on and his repair completely resolved the problem.
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Chen Plumbing has repaired and restored my home plumbing system many times. This last time, home inspector found some issues. Even though that work was completed more than a year ago, Chen responded quickly and scheduled the repair within a few days and charged only the basic rate for the work. It is comforting for owners to know that they can call back a contractor to repair and restore system issues from past work - quickly and affordably.
Response from Chen Plumbing:
Thank you for taking the time to leave such a positive review! We're glad to hear you had a great experience with us.
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Max was a very honest and insightful technician. He gave us a fair deal and was able to do the repairs at the same time of his initial consultation. Thank you!!
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Super quick, accommodating my request, cleaned up after he was done with his work. Look fantastic, I could not be happier! Reasonably priced too!
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Chen Plumbing was quick to respond on an emergency toilet leak repair. Their licensed plumber, Eric Turner, was prompt, friendly and very professional. Was very communicative during the process , and offered several viable options for the temporary repair and long term resolution. Pricing was good for the level service provided. Scheduling was easy. I recommend Chen Plumbing. Ask for Eriic.
Response from Chen Plumbing:
We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our services. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
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Victor quickly diagnosed the problem and began what he recommended.
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Customer purchased a kitchen faucet and approved estimate. Returned and removed old kitchen faucet and installed customer provided one. Also replaced both hot and cold service valve under kitchen sink. Tested and no leaks were present at this time.
Replaced main water 1” shut off valve , prv , two water shut off valves under the kitchen sink
For this job, I worked on installing new 50 gallon gas Rheem water heater. Also I installed new pressure regulator valve.
Customer stated that kitchen faucet was leaking only when it gets cold outside. At this time faucet wasn’t leaking. Recommended customer to find kitchen faucet and have us come back and install it. Will send estimate for kitchen faucet installation and also shut off valve replacement.
Minor stoppages - toilet stoppage back bathroom in hall, kitchen sink, bathtub. Turned off frozen Hosebib shutoff. Recommended work on Hosebib.
Toilet cracked upon arrival. Customer stated they wanted new toilet. Gave customer 2 estimates and customer chose for us to supply and install toilet. Installed new kohler toilet. We also tested water pressure, water pressure was 85 psi. Informed customer we need to replace PRV. Customer wants to wait on PRV. Tested toilet, toilet is working with no leaks or issue.
Customer had gas leak that AGL came out for. They initially shut the gas off, but due to cold turned back on. Gave customer initial diagnostic price for finding any topical leaks. Found on leak on flared copper connection going to water heater by door of utility room on back of building. Tested all exposed joints in the utility room. No other leaks were found. Charged an initial fee of 215 for topical leak detection. Checked all joints exposed in the main floor utility room and one upstairs utility room. No additional leaks were found except the one on the soft copper line feeding the water heater. Deleted the diagnostic line for the 215 and charged the book price of $673.21. Applied customers 50 dollar coupon to the job. Checked all lines near repair after work was done to ensure no new leaks were formed. None were found. Made customer aware that no new smells were present. There is a 90 day warranty on the line we installed. But if a secondary leak presents itself at a later date, ad
For this job, I worked on taking apart shower valve and flipping it to the correct way so that there could be hot water. Also repaired pin hole leak on 1/2 copper line in garage
Repaired a leaking kitchen faucet by replacing worn-out components, stopping water waste and restoring full functionality.
Sewer line backed up in master bathroom. Went into crawlspace and found 2 clean outs. Gave customer estimate to clear sewer line. Customer approved estimate. When pulling cleanout there was a softball size glob of grease. The 4” line exiting the home is imbedded with grease on walls. Also found 20 foot belly in crawlspace before it exists the home. Gave customer estimate he wants to see if clearing the line works first. System is draining but has a belly and line has a lot of grease all on it.
Repaired a tankless water heater experiencing inconsistent heating by flushing the unit and replacing a faulty sensor.
