Chen installed tall toilet. Said bathroom was non standard. Not true. It was a standard toilet which he replaced. Chen should have replaced my standard toilet with a standard toilet, not a tall toilet. We will never use Chen Plumbing again.
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Thanks for the great work installing a whole-house water filter and a water heater.
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Victor & his assistant got the job done. We are very pleased with timeliness and service. Fingers crossed it lasts!
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Juan diagnosed and corrected the issues I was having, quickly and efficiently.
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Matthew was knowledgeable and careful with my home. His diagnosis of the problem was spot on and his repair completely resolved the problem.
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Chen Plumbing has repaired and restored my home plumbing system many times. This last time, home inspector found some issues. Even though that work was completed more than a year ago, Chen responded quickly and scheduled the repair within a few days and charged only the basic rate for the work. It is comforting for owners to know that they can call back a contractor to repair and restore system issues from past work - quickly and affordably.
Response from Chen Plumbing:
Thank you for taking the time to leave such a positive review! We're glad to hear you had a great experience with us.
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Max was a very honest and insightful technician. He gave us a fair deal and was able to do the repairs at the same time of his initial consultation. Thank you!!
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Super quick, accommodating my request, cleaned up after he was done with his work. Look fantastic, I could not be happier! Reasonably priced too!
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Chen Plumbing was quick to respond on an emergency toilet leak repair. Their licensed plumber, Eric Turner, was prompt, friendly and very professional. Was very communicative during the process , and offered several viable options for the temporary repair and long term resolution. Pricing was good for the level service provided. Scheduling was easy. I recommend Chen Plumbing. Ask for Eriic.
Response from Chen Plumbing:
We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our services. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
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Arrived and was showed area undergoing remodel. Customer wasn’t on site, called with pricing and info. Customer declined to have work done. Attempted to send a quote via email to show price discussed over the phone and the proposed discount to get the work done. Customer still declined. Waived the dispatch fee. No email on file to send quote.
Main sewer line back up both bathroom at main floor , removed standing sewerage in the hallway bathtub , snaked with 100 feet of big cable snake machine , can not clear the blockage due to distance and possible roots problem , locate the pipe outside in the yard and quoted replacement, will credit back half of the service today towards replacement
Replaced a cracked toilet with western elongated none ADA , installed a new shower head upstairs
Came out for leaking expansion tank. Expansion tank had rusted through and ruptured. Was spraying water all over carport closet. Water heater was from 2014. Customer elected to just replace the water heater. Went and purchased materials and returned. Swapped out water heater and expansion tank. Installed new pan and shut off valve. Repressurized the home and tested to ensure proper function and a leak free installation, no further issue at this time. Thank you for choosing Chen Plumbing.
Water heater inspection, will provide inspection report
Use trencher to trench trench from meter to home. Install new water service line from meter to inside the crawlspace. In crawlspace, attached to existing copper and install new shut off valve. Cover back soil. Installed new water service line and tested. No leaks were present at this time. Cleaned up work area.
Customer recorders out to have hose bib in backyard replaced or repaired, as well as look at loose kitchen sink, after a evaluation recommended we replace hose bib in back and replace kitchen sink as supports underneath Were missing,Customer approved quotes for both. Furnish and installed kitchen sink faucet as well as replaced hose bib in basement thoroughly tested all systems to confirm no leaks were present. Everything is working as intended upon departure.
we were called out by the customer who had noticed a small wet spot on their sheet rock. We informed the customer that the next step would be to cut into the sheet rock for further inspection, which they approved. Told customer we do not do sheet rock repairs and the customer understood after cutting out a section of sheet rock we found three water lines in that area. The middle line had developed a pinhole leak that was slowly dripping. We presented the customer with a couple of repair options And chose to have only the affected line repaired. We completed the repairs thoroughly tested and confirmed that everything is now in good working order.
Cut open ceiling found leak from upstair cast iron tee behind vanity sink , cut open Vanity sink , redo three sinks drain , copper water line , replaced sharkbite fitting with pro press
Upon arrival customer stated she has been having trouble turn off the bathroom faucet and it always drips. I informed the customer we would have to replace the cartridge. Gave customer estimate. Customer approved the estimate. I took out the old cartridges and set screws. Next I installed the new cartridges and set screws. Tested system and system is working properly with no issues or leaks.
Upon arrival customer stated the whole home was backing up. I gave customer estimate to run the camera and Sewer machine from the roof. Customer approved estimate. I ran the sewer machine down multiple times and was able to clear the blockage. Then I ran the camera and found roots and that the line had a belly. I informed the customer that the section with the roots and belly wound need to replaced but I also recommended replacing the whole sewer line. I left customer with estimate to replace the whole sewer line and to do a spot repaired. Before I left I make sure that the tenant was able to use the bathrooms and everything is exiting the home fine until it get to the section where the belly is.
Client called us out today due to their 3/4 hp garbage disposal not working at all. Power was on to it. Client had purchased new disposal in the past, so we installed that customer supplied 3/4 hp garbage disposal with new mounting bracket. Put drain together and tested all connections. No leaks, new unit operating as it should. The disposal was a plug in model when we needed a hard wired one, so we cut the plug off and took it out, and hardwired it as normal. 1 yr labor warranty, no warranty on customer supplied parts.
Price is to furnish and install new 50 gallon gas water heater with a new pan, shutoff, and thermal expansion tank. Price is included to rework copper line for gas supply on water heater. Customer had a leaking heater. Installed a new 50 gas with a new pan, shutoff, strapped thermal, and eliminated the copper gas line. Tested all work to ensure proper function and no leaks. None were found.
Two clogged toilets. Nothing backing up into any other fixtures in the house. Attempted auger. After multiple flushes it started working. Had nothing to do with the augering which I could tell by looking at the layout of the plumbing in the unfinished basement. Found cleanout in front of house. Sewer line is 10’ deep. Ran camera for free to identify any possible buried issues as I wanted to ensure we wouldn’t get recalled at the end of the day for another back up. Dropped camera down cleanout and found sewer line coming out of the house is heavily back pitched and holding water due to house settling on hill. Left two different repair options. Notified homeowner of my findings.
Repair sewer line , installed new two way clean out , new Kohler toilet installed
