Chen Plumbing was great! From the beginning of our interaction when requesting help with some water pressure issues to addressing the problem and cleaning up, it was all quick, professional, and quality work! Definitely recommend them to anyone with plumbing needs. Our tech Simeon, was awesome. He listened, tested, adviced and provided a solution in a timely manner. Highly recommend him. Thanks to Chen Plumbing and the team.
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Expert, knowledgeable service. Explained everything well! Clean efficient and left our home and the work sites super clean!!
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Christian was professional and explained everything well. My shower drain was fixed in no-time.
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Matthew has been here multiple times in the past several months because of septic tank underground piping issues, repiping, and other water issues. I never realized the versatility of plumbers and appreciate them more than I did before. Matthew has been spot on and explains whatever he does. Carolyn Becker
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Matthew answered all my questions. Gave me a few recommendations to those questions. He did great work.
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It was easy to make an appointment, the communication from start to finish was excellent. Will definitely use them again if needed.
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I'm not sure about pricing since they came to save an emergency situation in my master bathroom. There were other issues technician addressed and fixed as needed for a reasonable cost I assume. The work was clean and two techs spent several updating my plumbing issues. Definitely worth the money since I'll save water and other plumbing fixtures in the long run. Very caring team and a pleasure to have them fix my plumbing issues. The office people kept me updated on tech arrival and follow up call to check their work.
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Absolutely professional and explained each procedure. So thankful to have had such a kind and caring expert to help us!
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Replaced garbage disposal in kitchen sink. Tested to ensure a leak free installation. Left quote for vanity.
Replaced customer supplied cartridge in master bathroom shower. No further issue.
We install 3/4 Flo by Meon , remove and correct two special one piece toilet piping from bathroom to crawl space , replaced disposal with 3/4 hp type and new pipe from kitchen thru floor to crawl space with new p trap and AAV installed .
Quoted different things today , new toilet , flo by Meon
Came out for a leak showing up in the ceiling. Found it was due to a busted polybutelene supply line. Received approval to repair. While testing water pressure I found the water heater was from 2014 and had a leak on the tank slowly leaking into the pan. Customer elected to just replace the water heater and I replaced the supply lines at no charge. Replaced water heater, pan, and expansion tank. Tested to ensure proper function and a leak free installation.
Customer contacted us due to a bubbling toilet after a thorough investigation. We found that the hall toilet line was clogged. We presented the customer with options and they chose to have the toilet pulled and reset along with cabling drain line and performing a camera inspection to identify any underlying sewer line issues upon completion of the work we discovered a major belly beneath the toilet area. The line was fully unclogged and tested, and everything is now functioning properly however, due to the underlying issue the line will more than likely clog again. The customer requested an estimate for a permanent solution which we will provide via email.
Customer stated that they were having pressure issues. Tested pressure pressure was at 60 psi but as soon as a fixture was turned on pressure will drop over 40 pounds. Recommended to customer to have PRV replacing customer agreed. Removed existing PRV and furnish installed new PRV. Tested and no leaks were present at this time. Set pressure to about 60 psi and had customer run water and pressure was staying consistent. Also had customer run water throughout the home and customer stated that water pressure is staying constant. Cleaned up work area. Also, water heater was recently replaced, and the thermal expansion tank wasn’t supported properly. Recommended to customer to have thermal expansion tank properly supported and will estimate to do so.
Remove existing toilet and haul away. Furnish and install new American standard toilet. If flange is broken and needs repair/replacement there will be an additional charge. Tested and no leaks present. Caulked around base of toilet. Cleaned up work area.
Customer had leak on line going to irrigation. dug down to find leak. Cut out section and made repair. Waited for glue to dry, check for leaks, and backfilled hole. Noted to customer about high pressure.
Did camera inspection from outside cleanout. Located break in line with root intrusion at a depth of 7’ 6”. Left quote options to repair.
Came out for a customer supplied garbage disposal. They also mentioned they were getting a sewer smell randomly at the sink. Found this was due to the drain being s trapped under the sink. Tested water pressure as part of standard home inspection, found water pressure was at 150 psi. We replaced PRV in may of 2024, but it was out of warranty. PRV failed due to excessively high pressure from the city. Recommended we replace PRV but also install high pressure PRV prior to the standard regulator to ensure this does not happen again. Replaced garbage disposal and tested to ensure proper function and a leak free install. Drilled drain out of fitting flush with the wall. Repiped without the s trap. Installed new p trap. No further issue at this time.
Remove existing tankless and Haul away. Furnished and install new tankless outdoor unit and reconnect water and gas line. This will be for a Rinnai tankless Tested and everything was working as it should and no leaks were present at this time
Customer stated that toilet was backed up, used auger to clear stoppage tested by flushing toilet several times and toilet was flushing as it should without backing up. Chen doesn’t warranty drain stoppages.
Upon arrival customer stated the shower was not draining. I informed the customer that it is most like hair that is making the shower drain slow. Gave customer estimate. Customer approved estimate. I ran my hand held snake and pulled back hair. Tested system and system is working properly with no leaks or issues.
Emergency plumbing repair , fixed busted pipe for main water line in crawl space , turned water back on , checked pressure as well , 50 psi .
