6399 Jimmy Carter Blvd
Norcross, GA 30071
6784918361

Local Reviews
for stone mountain, ga

Rated 5.0 out of 5 stars based on 11 customer reviews

Great service

On time. Knew exactly what work needed to be done. Very professional.

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Professional

Chen Plumbing in general was very responsive & prompt in their communication. Cody was very professional and took the time to explain what he was doing & why. Greatly appreciate him fixing our issue!

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Excellent service!

I like the fact that Mr Chen is so prompt and he’s extremely honest about the job that’s needed and not adding any additional cost!


Response from Chen Plumbing:

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

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Appreciate the excellent service

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Excellent Work and Customer Service

I’m in the process of selling my house, and has a major gas leak. My realtor referred to me Chen Plumbing. Eric, a technician, was sent out to my house, and he found the leaking gas line was in the crawl space where to pipes were in contact with each other. He made the repair, and I was so impressed with his work, I had him come back out to take care of some plumping issues before I sold the house. He did great work!! The people in the office were also great, and they kept me informed of when the technician was going to be out to do the work. I recommend Chen Plumbing to anyone who needs plumbing work done!


Response from Chen Plumbing:

Thank you for sharing your kind words with us. It means the world to us and to our entire team!

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Very knowledgable with excellent service!

Dawson was very knowledgable and provided quick and service and kept the area clean. Highly recommend and will use the next time I have an issue.

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Great customer service

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Great job

Erik fixed our problem and helped us figure out a plan to address another.

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Excellent

On time, professional, and very tidy with tools and supplies. Couldn’t ask for more!

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Great service

Very good communication and good work.

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Excellent Service !

Tim was in time and very professional. He provide the quote prior to work so I knew the exact cost for the service. He moved water lines and installed a dishwasher

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Job Locations
for stone mountain, ga

Dawson F.

Dawson F. Job Checkin

Water service replacement


Victor J.

Victor J. Job Checkin

Fix gas leak on furnace


Eric T.

Eric T. Job Checkin

Shower drain leak


Eric T.

Eric T. Job Checkin

Leak repair


Eric T.

Eric T. Job Checkin

Gas leak repair


Cody B.

Cody B. Job Checkin

Clearing toilet stoppages


Tim C.

Tim C. Job Checkin

Camera and snake work found problem with pipe , locate in the yard , excavator digging and repair to fix the problem


Eric T.

Eric T. Job Checkin

Sink repair


Cody B.

Cody B. Job Checkin

Clogged kitchen sink


Victor J.

Victor J. Job Checkin

Checked pump alarm on issue , open tank , pump is fine


Eric T.

Eric T. Job Checkin

Unstopped sewer line


Dawson F.

Dawson F. Job Checkin

I conducted a detailed water leak diagnostic on a residential plumbing system after noticing signs of moisture in the walls. Utilizing an acoustic leak detector, I pinpointed the source behind the bathroom tiles. I accessed the affected area and found a cracked copper pipe. I then cut out the damaged section and soldered in a new piece of pipe, ensuring a watertight seal with pressure testing and visual inspections to confirm the repair's integrity.


Matthew C.

Matthew C. Job Checkin

Today I provided a customer with an estimate to address issues in their plumbing system. The estimate included replacing the malfunctioning pressure-reducing valve (PRV) and a worn outdoor hose bibb that were causing low water pressure. I recommended installing a new adjustable PRV model and replacing the hose bibb. The estimated cost for parts and labor was $375. After the customer approved the estimate, I completed the necessary repairs, restoring full, consistent water pressure throughout the home.


Dawson F.

Dawson F. Job Checkin

Sewer camera inspection


Matthew C.

Matthew C. Job Checkin

Drains