6/5/25: Customer called for water seeping into basement area called foundation, company foundation company referred us to come take a look as water was coming out to Seward penetration, found mainline for house to be stopped up cannot get any equipment through line line had separated from foundation wall to mainline, inform customer the next step would be to dig up area to patch line and then run equipment to clear line. 6/6/25: after digging, we found line to be stopped up, attempted to pump out water however, too much water was filling in the hole, popped manhole and found county Main backed up as well informed customer the next step would be to call County and have them unstop their line, customer called county county came out and unstop their line after county unstoped their line we pumped water down and found pipe had broken due to settling of dirt, Attempted to camera line. However, we could not camera very far due to dirt and debris in line. Inform customer next step would be to