Customer has no cooling from ductless living room system: They stayed at arrival that the system has not worked for a number of years. * Check indoor unit at arrival * The filters are completely plugged, and the coil has heavy dust on it * Chemically sprayed and washed air filter filters, clean and clear, dried and reinstalled * Call for cooling on the ductless remote * the indoor unit is on and running * the outdoor condensing unit is also on and running * Connect gauges to condensing unit to find that the system pressures are at 0 psi Indicating a refrigerant leak * Stop call for cooling at ductless remote * the system has very low standing pressures This is a older Trane ductless unit that runs on R410A- Spoke with Kareem from Ferguson / Trane On speakerphone with customer so they can hear directly from the manufacturer that the equipment is no longer manufactured and a replacement is needed. The customer understands that they need to replace the living room room system, and that