Customer called for possible water heater not producing hot water. Water heater is 80 gallon electric inform customer to perform simple diagnostic test to confirm water heater was working within range. Customer approved. Performed basic troubleshooting of electric water heater checked power supply. Made sure breaker wasn’t tripped as well as check thermostat and heating element themselves,resistance for heating elements fell within range and verified thermostat continuity as well. Water heater is working properly at this time. Recommend replacing pump that has failed.
