Cody was very efficient and informative. He explained things very clearly and was very personable. He provided excellent service.
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Both Cody and his trainee conducted themselves in a professional manner. Asset to Dobbs Htg and Air!!
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The technicians were friendly, knowledgeable, and explained what they were doing and answered any questions we had. Great service!
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I love my Train unit I bought from Dobbs.. I couldn’t be happier. And the maintenance program they have is wonderful! The men are always so nice and friendly and always do an excellent job!!
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Fast service. I called on Saturday and the tech, Johnathon, was at my house within 15 minutes. He was wonderful!
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I love my Train from Dobbs...Couldn't be happier....
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Upon arrival no AC on main floor system, found broken AC wire in furnace at control board terminals, likely was accidentally broken during service inspection, fixed wire tested system operation’s everything is operating properly at this time.
DCM2 service 2 of 2 AC completed changed (2) 16x25x1 filters, tes System operation’s systems are operating at this, systems are beyond life expectancy at 30 years old, average lifespan is 10-15 years attached is Ac checklist.
Main floor system condenser making a noise, on arrival turned thermostat on and found that Contactor opening and closing, Contactor coil was good 19 OHMs, found that system had a module for fresh air damper wired in and has gone bad causing Contactor to open and close, unwired and checked system and the clicking stopped, checked pressures and it does appear the system is 1 to 2lbs low on charge homeowner wanted to hold off on refrigerant and see how system does.
DCM2 service 1 of 2 Heat: No Changed (1) 16x25x4 filter,(1)14x25x1, Performed Heating Maintenance Per Checklist, systems are running at this time.
DCM2 service 1 of 2 Heat completed changed (1) 16x20x1 checked (1) 20x25x4 filter, tested system operation’s everything is operating properly at this time attached is Heat maintenance checklist.
DCM2 complete; Heat; (1) F20254 checked, (1) F14251 replaced and humidifier damper closed. Systems are fully functional. All components are operating within manufacture specifications. Gas pressure and temperature rises are within design parameters. Heat checklist attached.
DCM1 service 1 of 2 Heat completed changed (1) 16x25x1 filter, tested system operation’s, did safety inspection on heat exchanger found unit has cracked heat Exchanger in middle cell under high limit. Unit has the potential to leak carbon monoxide into home, current readings are 0 PPMS. Heat exchanger are under warranty for 20 year. Please send over estimate. Homeowner is going to call to update name in system.
Upon arrival no heat on basement furnace getting code 55 pressure switch open. Blew through inducer hose, system started up as intended afterwords. Cycled system on and off, thermostat raised 5 degrees upon departure. System is operating normally at this time.
DCM1 service 3 of 4 Heat completed changed (1) 16x20x1 filter, tested system operation’s everything is operating properly at this time attached is heat maintenance checklist.
DCM1: Heat complete, replaced (1)F16x20x1, system is functioning within manufacturer specifications at this time, Heat maintenance checklist is below.
DCM3 :Service 1 of 2, Heat, Changed 4-20x20x1, Performed Heating Maintenance Per Checklist Systems are running at this time.
Replacement of High Limit Switch for Carrier Unit and Belt for Belt driven motor, tested system operation’s everything is operating properly at this time.
Upon arrival no Heat in basement, high voltage was not getting to board, fuse was good, neutral wire in furnace was barely touching, stripped back wire and tightened everything is operating properly at this time.
Upon arrival no Heat no airflow for system, belt is broken on system AX49 belt also broke high limit on system, will need to send over estimate for a high limit 25-65 temp split 165 Max outlet air temperature and AX49 belt. System is not running at this time.
Upon arrival no Heat in classroom, outdoor system is running, extremely high liquid line pressure, indicating a problem with indoor airflow. Indoor blower motor is burnt up and not operating, replaced blower motor, tested system operations, everything is operating properly at this time.