Building 720- 1st floor hallway, complaining of moldy smell: - Access equipment at arrival with 6 foot ladder and visually inspect HVAC equipment in the ceiling - Confirm that everything is 100% dry inside the equipment and outside in the overflow pan as well - Take pictures of inside the ceiling from all four access points (3) in hallway and (1) in garbage room- all 100% - Inspected system ductwork- clean - Inspect system air filter- brand new - Running in test heating system- Heat is on and running and absolutely no smells from the HVAC equipment - The smell is not in the garbage room nor the elevator - Check the second floor as well and confirm no smell- only cooking from apartments - Spoke with Alejandra on site and had her come to try to open the door for the mechanical room in the hallway- she does not have the key - She knocked on the door for the homeowner who is Navien boiler is inside of the mechanical room, but there was no answer - Spoke with Noel on site to let him know