Upon Arrival spoke with customer. Customer is explaining that he had electrical issues throughout the house. Customer had to have breaker replaced by electrician for his furnace that is 36 yrs old. Found that customer emergency switch was off and gas cock was also in the off position. Inspected equipment and check safety before turn emergency switch on and putting gas cock in the on position. Customer had thermostat set @ 80 degrees but furnace did not fire. Checked emergency switch to verify that system was getting applied voltage. No power @ equipment. When checking between leg to ground. There’s 0 Volts @ equipment. Customer needs to have electrician confirm that voltage is going to equipment. before more diagnostic can be done. Explained the possibility to customer that system could have multiple problems based on age and condition of equipment. Recommending to customer to consider replacement options. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-DE27