Today I arrived on site Igniter Replacement: Replaced the igniter assembly on the Navien boiler, which services the heating and DHW systems. System Testing: Ran and tested the system after the igniter replacement. Operational Status: System is now operating properly. - Richard Dominguez discussed the replacement of an igniter with the customer, Kurian, and confirmed that the boiler were working fine. - The customer expressed concern about the lifespan of the filament, which Richard estimated to be around two years, noting that the current one had lasted 2 years. - Richard assured the customer that original parts were used, which would last longer than generic ones. - The customer mentioned not receiving a proposal for a water filter, and Richard promised to follow up with the office to ensure it was sent. - The conversation concluded with Richard confirming the current setup and the customer expressing satisfaction with the service. Office to follow up with the customer for a water f