Today I arrived on site to address issues with the heat and cooling system. Furnace Unit Inspection:Determined the furnace unit was not working. Fault Diagnosis:Identified a malfunctioning inducer motor. Noted the gas valve was not working. Observed a dirty flame sensor. - Richard identified that the customer's furnace was making noise and not functioning properly. - Upon inspection, Richard found that the inducer motor was defective and the gas valve was not supplying gas to the furnace. - Richard explained that the gas valve was receiving power but not opening to supply gas, indicating it needed replacement. - Richard informed the customer that he would send an estimate for the gas valve and inducer motor replacement and return to install it once available. Notes: Office to contact the client to confirm the order of the parts to return to install them. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-213F-20BAF4A04F334A56A76C32DFF1851C01