Overall Experience
Quality
Price
Convenience
Upon arrival client stated she had mold remediation company out and stated she had mold in systems and duct work. Investigated entire systems to find downstairs 5 ton gas furnace and case coil to be original with home (18) years old and outdoor condenser to be relatively new. The downstairs case coil is complicated out and do not recommend pull and cleaning coil due to age and potentially causing major issues such as Freon leak. The downstairs system has a UV lamp in air supply plenum and has completely deteriorated the fiberglass plenum from the inside and is unhealthy. The downstairs ducting appears to be not as bad as the upstairs and can be cleaned and sanitized. For the upstairs 2 ton system that is 10 years old has major duct leakage and has created a moist environment in the attic joint connections and has created an excessive amounts of growth throughout duct work. Made homeowner aware that I do not recommend cleaning and replacement would be a much better permanent solution du
Came out for a maintenance upon arrival. Customer had no concerns after looking over. Both machines found no problems and machine is working. Operational temp split was good at this time. Machine is in good condition
Arrived to find compressor on lockout Reset power to find low on r410a Investigated system to find no signs of Freon leak at this time Topped RTU with 2lbs r410a and tested system operation. All okay at this time made client aware to call back in of stops cooling again and can further assess for leaks and hopefully at that time if there is a leak it will be visible. System had dropped 3 degrees since I had been on site
Brennan G Today I visited for a system maintenance. The system is clean and all electrical components are within specs. The refrigerant levels are within the proper range. I discovered a 1" Filter inside the air handler that had been in place likley since the system was installed. I removed the filter as it was only restricting air flow. I cleared and treated the drian line. The system is operating normally at this time.
Brennan G Today I visited for the system not cooling. I discovered the wiring inside the air handler was incorrect and the zone control board was not getting power, also the secondary drain line was broken. I made the necessary repairs and the system is now operational. 1 year warranty on the re wiring repair and drain line repairs. 30 day warranty on drain line clearing. I also cleared the drain line again today. I watched the system run and verified it is draining and cooling normally before leaving.
Last years tuneup -no charge per office!
Brennan G Today I visited for the system not cooling. I discovered the condensate line and emergency pan were clogged. I preformed a chemical flush of the primary line and cleared water from the emergency pan with approval from Pamela. The system is now cooling. I verified the system is cooling and draining normally before leaving. I recommended routine maintenance be preformed on the system to prevent service calls like the one today. 30 day guarantee on work preformed. Emailed invoice to pm for payment.
Leak search found no hard leaks in coils possible leak in line set! Gave options to replace.
Performed system maintenance. Found system to be operating at optimal levels at this time. Suggest customer keep up with annual maintenance via Mach One Membership and receiver member benefits
Performed system maintenance. provided new customer the option to continue annual maintenance program at the Mach Two Tier along with repairing the condensate drain line
Warranty blower motor replacement
Insulation estimate
