GREAT COMPANY. HONEST VERY PROFESSIONAL AND VERY NICE
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Response from Mason Air Conditioning & Heating:
We thank you for sharing your positive experience. It made our day.
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Last visit he found high refrigent in the system they loaded after replacing the coil etc. worked for six days. Today he found incomplete insulation of the air handler unit. Got it working by fixing it. Hope this time the unit will work for a longer time.
Response from Mason Air Conditioning & Heating:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
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Tory Blasus seems to have found the issue and got the unit working within minutes. Hope it works though the weekend and longer.
Response from Mason Air Conditioning & Heating:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work!
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Two gentlemen service techs who were here were good in explaining what’s happening. Since we wouldn’t have a/c working for a couple of days, they suggested the company (Mason) could provide portable a/c units. Couldn’t get one for today; may be provide one tomorrow morning. That would be a considerate gesture. Looking forward for it tomorrow.
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Our a/c was cooling fine when he arrived. After Nick worked on it it stopped cooling. It continues to run without cooling.
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Looks like dependable folks from the initial interaction
Response from Mason Air Conditioning & Heating:
We are so glad to hear that you had a good experience.
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Relocate Condenser, Task includes the relocation of a condenser up to 25. Relocating a condenser is at times a required action under certain situations. The price includes line set extended, low voltage wiring extended, moving condenser back to original location. Once plumbers are done, up to 2 lbs of refrigerant, and for the safety and longevity of the system there will be a filter drier installed.
Gave client estimate to relocate condenser temporarily and reinstall the back original location after plumbers are done doing their work.
Arrived to find indoor unit operational Could obviously hear the condenser turn on then would turn off for a min or two then run again and keep repeating. Attempted to get my 32 ft extension ladder onto building but would not reach. The 3rd story balcony has a slight maybe 2ft edge over hang that was told some people have gotten up and over on but was not going to attempt to do so do to chances of falling. Made client aware of charges and that system is 16 years old and any repairs would be a gamble at this point.
Remove vertical air handler put on ground
Sent estimate for new construction build at given address
Brennan G Today I visited to provide estimates to replace the AC system. I emailed three quotes for a 2.5ton heatpump systems. All 3 quotes include the additional electrical work required with the new system (condenser disconnect and electrical permit ). We also included a duct sanitation. The air handler is in the attic and will need to be a smaller cabinet size due to the space restrictions in the attic.
Includes permits and new block elevated pad per code
System evaluation! Total loss of condenser! Replacement recommended
Replaced blown low voltage fuse! No shorts found!
Upon arrival client stated she was fearful of biological growth being inside system since filter was not present in system for a year. Inspected entire system to find a MERV 8 16x25x5 pleated filter in a filter rack underneath evaporator coil in attic. Filter was highly impacted so I removed since there was a filter already present in the return in the ceiling of the home. Made client aware to just filter system from that point. I believe the evaporator coil has had to been cleaned due to the fact the blower wheel is highly impacted with biological growth. The air handler cavity is also starting to develop biological growth inside of it. Inspected all air duct in attic to find supply air duct runs are also having biological growth grow throughout them please see attached pics. Client also had concerns that the system would not keep temp during the day. Checked Freon pressures on system to find extremely high head pressures of 380 plus on a mild rainy over cast day. Systems super heat w
Warranty blower motor replacement! System operating properly now!
Performed Partial system inspection. Did not have roof access due to new maintenance guy not having proper keys. Tried all roof access with him and was not able to reach condenser.
Dual capacitor failure and condenser fan motor failure
System estimates
Will need to return to Pull and clean chemically 3 blower wheel assembly’s Cleaning of evaporator coils free Returned and cleaned all 3 air handlers and evaporator coils Systems are now draining and cooling as designed