Solenoid Part Number - COL14716 - In Stock Claim #: C-24406398 - Warranty Replacement Diagnostic completed. Found low voltage protection tripped. Located short in reversing Valve circuit. Disconnected solenoid and circuit did not trip protection. Solenoid failed. Called client to report failure and recommend surge protection. Client accepted not recommendations. Retrieved party from distributor and returned to repair system and install protection. System reactivated with 16° delta. Homeowner requests to be called by office at 5pm as payment link not able to be sent by technician on site.