Customer declined my service here, because he want has the conversation with the manager first, he is not happy with the service last week he said, but las week he was happy with our service .explained to him about the situation with the return and supply inside the garage and garage open all the time. explained to him about check the system free for him, but he declined my service. Customer called to company and I called to James for explained the situation with the customer. Customer called to James and he said if the tech. don't lived front my property I go to call the police. I'm parking outside next block for fix with the invoice but he want nOt see more the truck around his property. Customer shouted at me very loudly and didn't want me to check the unit, he just told me that I had to solve the problem immediately. I told him that it would be better if he calmed down and that we would try to solve the problem, but he prefer call to the police, I don't know why, but I don't unde