Arrived to find indoor unit operational Could obviously hear the condenser turn on then would turn off for a min or two then run again and keep repeating. Attempted to get my 32 ft extension ladder onto building but would not reach. The 3rd story balcony has a slight maybe 2ft edge over hang that was told some people have gotten up and over on but was not going to attempt to do so do to chances of falling. Made client aware of charges and that system is 16 years old and any repairs would be a gamble at this point.