Customer had a leak at the meter upon arrival. Customer stated they noticed water coming out of the valve boxes right at the meter. After lifting lid on meter and lid for gate valve noticed it was full of water. After digging up the meter and exposing the gate valve and then dug up where the meter box was and found where somebody had replace the water service from blue poly to black poly. Once digging the meter up notice someone cut a bracket that was holding the meter in place and once we went to take the check valve off that had rusted out the meter completely came apart, and you cannot attach to anything. Informed customer they need to call the city to replace the meter and have us back out to fix once the meter is installed. Came back to fix after meter was installed. Installed new meter nipple and new ball valve. Checked all new connections and there is no leaks. Water is turned back all system are good.