Price is to furnish and install new shower cartridge for upstairs shower. Made customer aware that this is the likely issue and if that doesn’t correct it further valve failures will be determined after the repair. 3/27/25 Returned and replaced the cartridge for upstairs shower. The tub spout is no long dripping. Made customer aware that the trim plate is either missing a piece that holds it in place, or maybe the valve was set a little too deep. But the drip plate was secured by being caulked to the wall. Made customer aware that without all the pieces the trim plate would have to be set back that way. Tested work to ensure proper function and no leaks. None were found. *Caulk will need a full 24 hours to dry before use