Upon arrival customer stated the toilet and shower are backing up. I informed the customer that I would have to pull and reset the toilet to run camera and flex shaft. I also informed customer that there could potentially be a chance that the cast iron pipes would need to be replaced. Gave customer estimate. Customer approved estimate. I pulled toilet and ran my camera to see what could be issues. I found the cast iron was really scaled up and catching a lot of toilet paper. I also found there were multiple belly’s in the line. I ran my flex shaft several times and was able to clean up the cast iron. I ran water to help get all the debris out from cleaning the cast iron pipe. Informed the customer that a section of cast iron would need to be replaced. Customer stated she would like an estimate to get all the remaining cast out of the home. Gave customer estimate. Customer stated she will do some thinking on and get back to us very soon. System is draining i informed customer to try to