Customer complaint was Toilet was leaking at base near flange, arrived, and noticed toilet was very loose and tank to toilet bolts were leaking as well. Inform customer of different options customer opted for pull and reset. While we pull toilet we also tightened tank the bowl bolts tested multiple times found no leaks anywhere on toilet. While we were working on toilet customer also wanted to have bath tub drain line snaked gave customer options. Customer approved, snake bathroom tub line ran water to confirm drain was draining more efficiently,work is tested and complete.