Came out to address issues with downstairs bathroom that were unrelated to the issue we fixed on our initial visit. Customer had another company out prior to any of the work we did. That company told customer there was a belly in the line and they were going to reroute the bathroom. They abandoned line and rerouted line roughly 20’ over to a stack that came down under the slab under the stairs. They installed this line going up hill the entire way. I left quote last time to address this issue of the downstairs bathroom backed up again. Line did eventually back up after a few months. Customer decided to properly address the issue. I had camera’d the abandoned line previously and knew that it was still in good shape. We jackhammered the slab in the bathroom, concrete was between 10-12” thick. Exposed the piping under the slab. Ran water in the tub and found it was pouring out of the pipe under the section of slab where the tub was sitting. Knew the p-trap must be broken. Notified homeown
