Upon arrival customer stated that when the shower is turned on that water comes out of the handle. Customer also stated that the sink in the same bathroom drains slow. I informed the customer that I would have to replace the cartridge and I also informed her for me to clear the drain I would have to run my hand held snake. Gave customer estimate. Customer approved the estimate. I run snake down drain multiple times and was able to get the drain to drain properly. Then I took the old cartridge out and installed the new one. I tested system and system is working properly with no leaks or issues.
