Call for leak at base of toilet. Arrived and discussed concerns with Ms. Robin. She stated that water has been seeping from under toilet when flushed and has started to get worse lately. We also noted toilet bolts that were loose, which indicated the flange may be damaged. Price is to pull and reset toilet. Reset with new wax ring, toilet supply, and bolts. Once toilet was pulled we discovered that the flange needed to be replaced, and Robin authorized the additional repair. If the stop isn’t holding, additional pricing will be given to replace. Toilet reset, caulking applied. Advised customer to not clean or apply chemicals to caulking for 24 hours. Remove and replace hose spigot on side of house. Install dedicated shut off valve. We also discussed the age of the water heater, and the kitchen faucet. Ms. Robin discussed having the water heater and faucet replaced before Thanksgiving, and we have provided the estimate for this repair.
