Customer stated that there was a leak coming from ceiling. Cut hole in ceiling andRan water upstairs and bathroom for about 10 to 15 minutes and didn’t notice anything leaking down to main floor. Tenant mentioned that only leaks when someone is in shower. Recommended to tenant to have shower curtain inside tub once someone is showering to see if that fixes issue. Also mention that they are not getting any hot water. Attempted to relay water heater, but water heater wouldn’t relight. Stated to customer to call Reem and get new gas control valve and burner assembly under warranty. Also, customer mentioned that there was a leak in storage area in basement. Tenant stated that water only shows up when it rains really heavy so my theory is it’s a foundation issue. Cleaned up work area.