Customer had low flow in the upstairs and had concerns over Grundfos recirculation pump making noise. Informed the customer after completing diagnosis that the upstairs aerators and shower head were heavily clogged. Removed the debris to restore flow. Turned the pressure in the house up to 70 per customer request and installed a tee and valve after the Grundfos pump to properly bleed the air from the system (the existing system didn’t have a way to safely bleed the air). This was done because the pump was airlocked and not quickly bringing water upstairs. Installed the tee as a courtesy to the customer. Customer was concerned the pump would need replacement but this is not necessary at this time since the pump is only a few years old. Went over all finding and work done with the customer. Ensured customers questions were answered and concerns were addressed. Customer was satisfied with both the findings and the solutions.
