For this customer we installed a new pressure regulator valve due because the water pressure was reading at a 120psi indicating failure of the pressure regulator valve. We installed a new prv along with a new 1/4 ball valve. The previous shut off valve was gate valve. The homeowner has a brown water in his hot water, so therefore I recommend to flush the water heater to see if that helps with the discoloration of the water. The water heater is from 2018 if this issue persists with the brown water, I recommend replacing the water heater at this time. There are no leaks. The customer is all set to use his new shut off valve as he wishes along with the new regulated pressure. The homeowner has a leak at the water meter could indicate why the customer is having the brown water. The leak is between two of the curb stops on the county meter so therefore I’m not sure if it’s something that we can fix and or if it’s the county responsibility, more than likely, it is the county responsibility a
