Customer stated that sump pump in basement was constantly kicking out water. Arrived and took a look at some pump and noticed that pump didn’t have check valve on it. Also, customer mentioned that he turned Spicket on to prevent them from freezing and hasn’t shut them off. So I am assuming that the reason the pump was kicking so often is because the water coming from the Spicket was getting down into French drain for sump pump, causing it to fill up and kick out. And when I did mention this to the customer, customer said that the timeline for the pump starting to kick out water a lot was when he turned water on the Spicket. Give customer options of looking into the pump and also install installing check valve. At this time, customer didn’t want to proceed with any repairs, but customer went ahead and shut off Spicket to see if that fixes the issue.
