Call for water spot on ceiling in basement. Arrived and spoke with Aaron. He stated that last night he noticed what appeared to be water in the ceiling below is master bathroom. Upon inspection I found a wax ring failure has allowed sewage to leak from toilet. After pulling the toilet, I found that the sewage appears to have made its way between tile and subfloor. Before reinstalling the toilet I recommend having a restoration company out to accurately assess the extent of the damage. I have capped the sewer line at Aaron’s request to assist in floor repairs. Toilet is left on site. Pressure to home is 50psi @10am.
