Call for sewer backup. Met with and. Helen and she said both toilets and the tub were draining slow. Inspections revealed standing water at house clean out. Clean out at street side had visible root ball growing up. Returned with hydrojet and jet line and removed all standing roots. Camera shows county side still has root intrusion and will backup again if left unrepaired. After clearing main line by street clean out, I ran camera to verify. When testing plumbing inside there was a residual blockage. Ran camera and jet simultaneously to carefully clear blockage without backspray inside home. Cleaned interior line and verified all fixtures draining. To help Ms. Helen, I also sanitized and cleaned the tub after clearing all interior fixtures I called in on behalf of Ms. Helen to report the mainline break. The sewer and water department said they must send emergency response first, and they’ll assess for repairs. While on site they arrived, but mentioned that they are only responsib
