No hot water upon arrival. Customer stated they were only getting Luke warm water around the house. After looking at water heater found it to be 11 years old. Informed customer we would not be able to repair the water heater but we could replace it. Gave customer estimate, customer approved estimate. Installed new Rheem 50 gal electric water heater with new expansion tank, pan, and shutoff valve. Turned water back on to check for leaks found no leaks. Hooked up electrical to water heater fired it up. Water heater is fired up and working properly. No leaks upon departure