Arrived on site customer stated that they have no heat. Upon inspection found that the unit was going into lockout due to the fan malfunction. Contacted dunkirk tech support and they stated that the blower motor is failed and will need to be replaced. Gave options on repairs and customer would like to move forward with work but will need to order parts. Collected $100 down deposit and will be ordering parts and contacting homeowner when parts are in hand.
