Arrived on site customer stated that they have a wet spot in the ceiling. Upon inspection found that the attic above the wet spot is dry and the only wet spot is on the surface of the ceiling in the bathroom. Also noticed that the connection between the shower head and the shower arm had to streams of water spraying up but is not reaching high enough to get the ceiling wet. Recommend fixing the leak on shower arm. It could potentially be customer is taking long hot shower and the moisture is building up and causing the water stains in the ceiling and the fan in the bathroom is not working properly. Messed around with shower head and got the stream to spray upwards towards the ceiling recreating the issues the customer was talking about. Replaced shower head gasket and tested all work and everything appears to be in working order and there appears to be no leaks at this time. Waived diagnostic fee.
