Arrived to the home for no hot water, the existing 40 gallon power vent is no on and there is an error code on the gas valve stating a flammable vapor sensor lockout. I reset the gas valve and the water heater turned back on at this time. The unit was installed in 2014 and is not covered under warranty and part for this unit maybe very hard to find. I advised to the client that due to the age, replacement is highly recommended. Client would like to go over options and if they call us back for replacement, I will then credit today’s diagnostic fee towards the cost of the install. MyGuy Plumb8ng can not provide any warranty for resetting the gas valve today.
