Chris was very efficient and polite when he came to install our tankless water heater. Very professional!
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The technician, Chris Wilson, arrived two hours after my call. He clearly explained what was necessary to fix my problem arrived within two hours after I requested help. The work area and path back and forth to his truck was protected. Chris worked quickly while he instructed his apprentice on the task at hand. I will use Vern's again and will request Chris to provide the service. If time permits, I will also compare prices as the cost seemed high for two hours of work and few inexpensive supplies.
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Christopher is knowledgeable and explained all aspects of the estimate.
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Nathan addressed my concerns and installed some mixing valves and set them to the proper temperature so the water will always be safe and not scald anyone. Great job Nathan.
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very nice man. fixed my water problem in no time. very curtesy and professional. Will call for him again if have anymore problems. Thank you Vern!!
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Chris immediately identified the issue and provided the solution.
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Vern's Plumbing gave a very thorough analysis of my problem and then provided a very professional solution to the problem. All of the technicians that I worked with were very professional in the work they did and were able to answer all of my questions I had concerning their work.
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Tech. was Professional and easy to talk to and answer questions.
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Always glad to se the very personable Chris Langley. He is so professional and efficient, a real problem solver. Always on time and meticulous about clean up. I signed up for the VP maintenance program. So happy to be in good hands!
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Customer called for leak search on a gas line in basement. I tested every exposed line and could not find a gas leak. Customer stated previously that the wardflex was leaking but nothing j seen or tested showed it was leak
Could not discuss the estimate with the homeowner because she’s currently sick and wanted to stay inside by the bathroom. Also offered to check the house pressure while I was onsite, but the she did not want that done at this time. Wrote estimate to replace 40 gallon electric water heater in crawl space. Emailed copy of invoice and estimate to homeowners email.
Arrived at 4:40 and hung out until 5:05 to see of the homeowner would arrive or respond to my text or phone calls, he did neither. Sent him a message saying he can contact the office tomorrow morning reschedule the visit.
Arrived at the location and spoke to the manager on site and he explain everything to me and I check the clean out by the urinal and all 3 hand sink and flush all the urinal and also started to run waternfrom the mop sink and water started to come out and the manager saw everything I used a small camera to inspect inside the wall I told the manager I was gonna send two different qoute for search for the leak and replace the concrete mop sink that is crack
Tested one backflow preventer. Location: right side of house, outside. Use: irrigation Make: wilkins Model: 375 Type: RPZ Size: 3/4" Serial number: AJJ0226 First check: 9.0 Second Check: 8.5 Relief: 3.0 Water Pressure at time of test: 80psi PASSED Note: homeowner was not home to sign for invoice.
Homeowner will contact the office when she gets the money for us to perform the leak search. Emailed copy of invoice and estimate to homeowners email.
Homeowner needs to figure out her homeowner insurance situation. Hallway bathroom shower needs the cartridge replaced or the entire valve replaced, emailed both options.
Tested (1) backflow preventer Location: fire sprinkler room Use: fire Type: DC Make: Ames Model: 2000SS Serial number: 160655 Size: 4 inch 1st check: 2.6 2nd check: 2.6 Relief: N/A Water Pressure: 90psi Passed
Installed Navien NPE-240A2 natural gas tankless under manufacture warranty, new heater is working as it should at this time with no issues. Emailed copy of invoice to homeowners email. Water pressure- 70 psi Hardness- 3
Replace kitchen faucet and side sprayer with customer supplied faucet. Customers hot side shut off valve is not closing all the way. Customer had broken off the handle to their faucet and had bought a new faucet prior to arrival. Removed old faucet by cutting it off of the kitchen sink. Installed new one and tested and the the supply lines were not sealing on the new faucet. Replaced both of those and tested and everything is working as intended now
Customer was looking for estimates on both the back and front hydrants. They're both leaking and have been installed since atleast 2007 when they moved in. Customer does have some damage on the front of the house where the first hydrant is and is going to get that repaired. Customer will call back after that
Arrived at the location and spoke with the homeowner. Turned off the main ball valve to the house and began draining the old water heater. Replaced the leaking ball valve on the cold side of the water heater with a new one. Reconnected both hot and cold water lines and repiped the gas line to the water heater. Refilled the water heater and flushed the entire plumbing system until water flowed consistently through all faucets and tubs. Waited for the water heater to reach operating temperature and confirmed proper functionality. Walked the homeowner through the completed work. Job completed
Coming tomorrow to replace the water heater
Check both bathrooms in the detox area and the men bathroom shower only hot water coming out of the shower going to send a quote for replacing the zurn cartridge
Tested backflow preventer Location: mechanical room Use: domestic water Type: RP Make: watts Model: LF009M2QT Serial number: 14268 Size: 1-1/2 inch Water pressure: 50 1st check: 9.5 2nd check: 8.5 Relief: 2.5 Passed