From the first call, Jessica took care of us. Carlos, our technician, was great. Professional, courteous and trustworthy.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Always a pleasure working with Carlos he is fast and efficient
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Arrived in the lobby and asked to meet with Jose about the shower issue customers been having with the hot water Jose was not there today however met with another maintenance tech, he mentioned this has been an on going issue for the last three years since the building was built, cleaning crews during the day will use the mop sink soap dispenser and leave the hot and cold valves on for the mop sink basin This causes the hot water running to a few rooms upstairs to go like warm and barely hot, immediately upon turning the valves off the hot water is restored to the units. When the faucet is on it’s allowing cold water to mix with the hot before it makes it to the rooms above Leaving the sinks off when not in use would be the best course of action Installing check valves at the mop sinks can correct this issue even with the water on at the sinks Pricing provided is based on normal business hours, if it’s required we return after hours a second estimate will need to be provided.
Walked building and could not locate a testable backflow preventer. Found 9 non testable units installed. Building does not have a testable backflow device. Floor drains below soda machine needs to be jetted to prevent backups. Found water or condensation dripping from left cabinet underneath. This is possibly from condensation from the drain line. Noticed growths on drywall and green discoloration. Recommend calling the soda appliance company to see if a resolution can be made.
Tested (1) backflow preventer Location: mechanical room Use: domestic water Type: DC Make: watts Model: LF007M1QT Serial number: 030011 SIZE; 2 INCH 1st check: 2.0 2nd check: 2.0 Water pressure: 90 psi Passed
Tested (3) backflow preventers. Location: sprinkler room Use: domestic water Type: RP Make: watts Model: LF909M1QT Serial number: 03963 Size: 1-1/2 inch 1st check: 9.0 2nd check: 7.0 Relief: 3.0 Water pressure: 90psi Location: sprinkler room Use: domestic water Type: RP Make: watts Model: LF009m2QT Serial number: 07306 Size: 1-1/4 inch 1st check: 7.5 2nd check: 6.5 Relief: 2.0 Water pressure: 90psi Location: sprinkler room Use: fire Type: DC Make: Apollo Model: DCLF4A Serial number: 38807 Size: 4 INCH 1st check: 2.0 2nd check: 2.0 Relief: N/A Water pressure: 90 PSI All passed
Isolation of water supply to mixing valve and repair. - Hot and cold side of this mixing valve is leaking, a new gasket kit is required to repair leaks. - Once water has been isolated to valve, we shall breakdown unit and install new gasket seals. Restore water to valve once done and check for proper use. Matt is gonna send a quote for replacing two part in the mixing valve
Replace flapper in hallway bathroom and repair handle in master. Customer has another plumber they typically use but he's out of town. Customers master toilet handle had popped apart. I took the screw out and realigned the handle and put it back together. Customers toilet in the hallway way needs a partial rebuild but customer opted to just change the flapper. Left estimates for future repairs on toilets
Check all 9 faucet temperature and the mixing valve need to be replaced and one faucet on the unisex bathroom on the right side faucet keep running water going to send a quote
Check the triple sink in the back kitchen and replace the stem on the hot side and test in front of Jose job is comple
Arrived at the location and spoke with the owner. She showed me the double sink in the kitchen. I removed the P-trap and snaked the line using a K-50 snake machine, feeding approximately 10 cables (about 70 feet) from the kitchen drain toward the septic tank. Afterward, I ran water to check for any backups—everything flowed properly, and the line is open and clean. I showed the completed work to the owner and confirmed the job is done.
Took a look at the spigot out side the building and got the key and open the spigot and closed it and the spigot is working properly it was not closed all the way job is complete
Complete repair of a woodford model 67 wall hydrant (less operating rod) on backside of building.
Installation of (2) new moen cartridges in womens restroom faucet
Customer needs kitchen drain snaked. Customer had a handyman out tried to snake it could not clear it. It's old dwv copper and was suggested to get it changed. Left estimates today
We shall furnish and install new State 30-gallon electric water heater with expansion tank and pan. Unit will be located in the ceiling of the first floor.
Installed new customer supplied dishwasher. Looked at at master bath sink faucet, shower valve, hall bath jacuzzi tub waste and over flow and first floor toilet. Will pick up parts for return visit.