Service performed quickly, and all in one day - w/ new toilet furnished by customer! Well done - customer very pleased!
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Very prompt and professional. Explained everything in detail.
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Nathan was very kind and helpful. He figured out the issue promptly. He went the extra step of determining that my water heater was still under warranty even though Vern’s Plumbing was not the original installer.
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Courteous, considerate(wore booties), explained in detail what would and wouldn't be done. Parts were on the truck!
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Good service , curious, knowledgeable and was able explain what was happening and answer questions well.
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The technician communicated clearly and did the work quickly.
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Nathan is a job to have on property! He is friendly and professional, the perfect combination.
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Christian went out of his way to make sure that we were happy with his installation. He works effectively and efficiently with good problem-solving skills when things go sideways. Christian has strong interpersonal skills and communicates well with the customer and his coworker. We would highly recommend Vern’s plumbing and will be using you for future projects. Thank you!
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Chris is a wonderful plumber and we’re always quite confident & happy with our service.
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Needed plumbing help after new flooring was put in. Chris came out and did an excellent job for us. Definitely will use Vern’s again.
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Talked to Kelly and looked at the bathroom in towards the rear of the building This men’s restroom toilet was not flushing and the Toto valve assembly was not flashing Let Kelly know the toilet is flushing, but not automated You will need to press the button for the time being until a replacement battery can be ordered Kelly said if we waited for both parts and came back with them at the same time that would be fine
Cleared kitchen line blockage with box jetting machine, kitchen drain is now operating as it should with no issues. Emailed copy of invoice to homeowners email.
Main water line and toilets are not showing any signs of leaks at this time. Told the homeowner she can contact the county or Amazon to get the dye tabs so she can test her toilets to make sure none of them are leaking slowly. Her water bill only went up by $13 dollars, I wouldn’t be too concerned. Emailed copy of invoice to homeowners email.
Wrote estimate to hook up new pool heater. Emailed copy of invoice and estimates to homeowners email.
Kitchen drain is piped in like it should be with no issues. I believe the slow draining is being caused by grease and food particle build up inside the 2” drain line. Highly recommend we start with a jetting to see it fixes the drainage issues. Emailed copy of invoice and estimate to homeowners email. Applied 10% first responders discount to estimate.
Arrived at the house and Jacob open the door and show us the two tub where clogged so I used the small snake and took alot of hair in both tub run water to see any back up and both line are open and clean show everything to Jacob job is complete
Existing 5 gallon pressure tank had a pinhole at the bottom of the tank because the galvanized strapping ate through it over time, tank was also water logged because the water pressure in the home was 120 psi. Installed new 5 gallon expansion tank with plastic strapping and 3/4” pressure reducing valve with whole home pressure gauge. Both of these items are working as they should at this time with no issues. Still wrote estimate to replace the water heater because the existing heater is over 20 years old.
Installed customer supplied toilet in master bathroom, new toilet is working as it should at this time with no issues. Emailed copy of invoice to homeowners email.
Homeowner will contact the office to approve the work once he purchases the new toilet. Emailed copy of invoice and estimate to homeowners email.
Performed whole home PMA inspection, majority of the plumbing is the home is working as it should with no issues. Pop up assembly for upstairs hallway bathroom needs to be replaced, utility sink faucet needs to be replaced and the kitchen faucet needs to be replaced. Installed new pop up assembly in upstairs hallway bathroom and customer kitchen faucet. Both items are working as they should at this time with no issues. Vamac in Warrenton did not have a Moen utility faucet in stock, will return to install the faucet once we receive it. Emailed copy of invoice and estimates to homeowners email. Water pressure- 65 psi
Remove existing grate cover and replace with a lower and more flush version Installed new plastic grate cover that sits lower than the brick level, no longer allowing water to pool around the edges of the brick before being able to drain
Home does not have an adequate backflow preventer for irrigation system. Leaving estimates to cap off water line to irrigation and or to install a new 3/4” backflow preventer.
Replaced tub spout in upstairs hall bathroom, existing tub spout was locked up and not moving due to calcium buildup in the diverter stem Did not have tub spout when I replaced the heater After installing new spout, added caulking seal around the outside edge
Tested (1) backflow preventer Location: right side of house Use: irrigation Type: PVB make: Wilkins Model:720A Size: 1 inch Serial number: CB102784 1.0 , 1.0 Water pressure: 120 psi Passed
Arrived at the location and spoke with Sarah. She provided access and showed me the area in question. I inspected the water heater located under the sink and found it has an internal leak. I turned off the breaker and the ball valve for the small water heater and explained to Sarah that water will continue to drain until the tank is fully emptied.shenis gonna call the office to reschedule for another day to come back to fix the issue