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Matt was professional and knowledgeable on the work we needed completed. He was polite and provided great customer service. The timing of the appointment was great and it made for a smooth process in obtaining the quote. Will use Vern plumbing for future service!
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He was very informative. Very neat & did a great job. No rushing or pushing.
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He was great, thorough, what was an easy solution to my issue, trust was paramount that it was done correctly.
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I was HIGHLY impressed, Christian was very knowledgeable, professional, polite, patient. He took the time to explain the steps that will be needed to get the job done. He answered all my questions and most of all I appreciate his honesty.
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I am complete satisfied with the level of service. Based on my service request the technician arrived ready to resolve my problem, the work was well done in a timely manner.
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I was observing Christian most of the day. I am very satisfied with his work procedures and the manner of his conduct.
Overall Experience
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Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Installation of (6) new water adjustment valves (2 valves in each tankless unit). Installed (4) of (6) water adjustment valves on the far right and middle unit Restored power and water to the units and they are both producing hot water at the time The far right unit tripped into an ER-445, after calling Navian they informed me to simply just restart the unit and see if it repopulates After restarting the unit could not get the er to replicate Once the valves for this left unit are in well will be back to replace Also talked to manager about the dishwasher and the possibility of adding a gasket seal to the door to prevent future issues with water leakage
Arrived at location for no hot water. Diagnosed issue to water adjustment valves. Valves are malfunctioning and not allowing water to pass through heaters. This is causing no water at all on fixtures calling for hot water. Replacement of these valves will resolve no water / no hot water issue unless another underlying issue is present which we can determine once these valves are installed and water flow is restored. I will email my supplier to get the ball rolling on acquiring these valves sooner. My supplier is closed till Monday so an answer may not come until then on an eta. Will keep you posted on timeframe
Do one partial rebuild on master toilet replace hallway upstairs toilet and replace the flush gasket in the first floor toilet. Replaced the red flush gasket with a yellow gasket. Started to work on the guest hallway bathroom and just do a partial but when I started to take apart the supply line and remove the fill valve I noticed a leak so the customer went and got a Kohler highline and I installed that in the guest bathroom. The supply valve and supply line were also leaking after installation so those were replaced aswell. In the master bathroom I changed out just the fill valve and flapper for a partial rebuild
Repair a leak in the cpvc line in the utility room. Cut out effected area and replaced it with 2 90s and 2 couplings at about 6 inches worth of pipe. Tested and checked for leaks and everything is working as intended customer will reach back out for the frost proof hydrant
Cut holes behind the washer and dryer to expose the broken pipe. The shark bite broke on the half inch copper and cpvc line. Tied it back together with a mip and fip adapter and tested and checked for leaks as of now everything is good to gob
Reinstalled existing backflow. Restored water and tested. Device has passed. Location: left side of house Use: irrigation Type: PVB Make: Wilkins Model: 720-A Size: 1 inch Serial number: EAH8429 Readings: 2.5, 3.0 Water pressure: 90 PSI PASSED
Replace the shower drain and gasket and run water to see any leak and no leaks found job is complete
Attempted to test backflow. Water is currently turned off inside the house. Unable to test. Landlord to contact office once water is restored to reschedule test.
Tested (1) backflow preventer. Device passed Location: left side of house, outside Use: irrigation Type: PVB make: Wilkins Model: 720-A Size: 3/4 inch Serial number: T432462 Tested at 2.0 and 2.0 Water pressure: 80 psi Homeowner was not home at time of test. Reese had spoken to her about my arrival time. All work was outside. Payment for service to paid either over the phone or online.
Customer has a line leading to a second property on the grounds that the water line leading to it has burst. They used inch and a half pvc for their water service leading to the garage house. Left estimates at this time
Install new 1” black poly main water line from the meter to the home, total length of the run is 80 feet. Install will include a new main water shutoff, pressure reducing valve and tracer wire for the new water line. Vern’s plumbing WILL NOT be responsible for any landscaping that may have to be touched up once the work is completed. The homeowner will have to contact a landscaping company. New water line is operating as it should at this time with no issues. Emailed copy of invoice to homeowners email.
Installed 75 gallon power vent water newer with new pan, high water alarm and isolation valves. New heater comes with a 6 year warranty from the manufacturer and Vern’s plumbing has a standard 1 year warranty on parts/labor. New heater is working as it should at this time with no issues. Emailed copy of invoice to homeowners email. **please contact the homeowner to schedule the inspection that has to be performed by the county.
Wrote estimate to install 75 gallon propane power vent water heater and performed a well inspection. Existing 20 year old 1hp well pump is drawing 10.2 amps at this time, typical amp draw on a 1hp pump is between 6.7 and 9 amps. The pump is starting to show its age, but still working as it should with no issue. Existing 12 year old pressure is also working as it should with no issues. He also has a separate company that comes out to service all of the filtration systems in the home. Will return on 04/21/2025 between 8-10am to install new water heater, please contact the homeowner to confirm the appointment. Emailed copy of invoice and estimate to homeowners email.
Please reach out to the homeowner to schedule the install for next week. Tried contacting multiple people while I was onsite, but got no response. Emailed copy of invoice and estimates to homeowners email.
75 gallon water heater from 2011 has failed and will not reignite. Gas company turned of gas to the fixture. Left estimates at this time for customer