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John was extremely helpful, knowledgeable and put our needs at top of priorities!
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Carlos did a great job clearing my drain line. Professional, efficient.
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What I thought was an easy fix by a plumber turned out to be a very expensive job in the amount of $625. I don't have the money for that kind of fix
Response from Vern's Plumbing:
Kristi, thank you for sharing your feedback. We’re sorry to hear that the estimate for the hose bibb replacement and the associated work, like cutting drywall, was more than you expected. Our goal is always to provide transparent pricing and to explain the necessary steps for each repair. While we did not complete the work, we understand that unexpected repair costs can be frustrating. If you have any further questions or would like more details on the estimate, please feel free to reach out to us directly. We’re here to help in any way we can.
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Vern’s Plumbing and Christian are just the best! Professional, respectful, responsive. 5 Stars!⭐️ ⭐️⭐️⭐️⭐️
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He was kind and explained the installation process well to make it easy to understand
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Christopher was on time. He was knowledgeable and thorough. He also cleaned up! I would recommend.
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Installed new tub spout in upstairs hallway bathroom, new spout is working as it should at this time with no issues. Will return to install new kitchen faucet cartridge once we receive it from shipping. Install will have to be scheduled after 06/08/2025 because the homeowner will be in Ireland.
Customer is going to be getting her own Badger 5 for us to install for her. When I return I will also be replacing all the pull twist plastic shut off valves to quarter turn ball valves. The master bathroom the hall bathroom and kitchen area will have all the valves replaced and supply lines installed
Arrived to home and spoke with homeowner from ring doorbell. She mentioned to me that water is pooling / discharging from right side of home. She told me that the basement door was unlocked and that the sump pump was located in closet below stairs. I looked at discharge line on side of home and noticed the pump does not satisfy. Constant flow of water. I entered the basement and inspected the sump pump. This basin was installed I believe by a water proofing company. Any time that I have come across these types of units, the homeowners have mentioned a water proofing company doing the work. This led me to believe that this ground water issue has been going on for some time. Homeowner moved in last summer. I unplugged the sump pump and monitored the amount of water coming into basin. Water level was rapidly rising. I allowed water to get to 2nd pump to test pump. Pump turned on as should. The pump is pumping the water out as fast as it’s coming in. Water level does not drop while pump is
Unjam garbage disposal with tool. Customer had a minor blockage not alowing her garbage disposal to work properly it was causing the reset button to pop. Used the Badger tool to remove blockage and operation is back to normal
Install a shower arm attached offered through Lowe’s Installation of two new kohler shower cartridges Replace pull down sprayer hose Sprayer hose for Kohler forte K-10433-BN Installed new cartridges and pull down sprayer hose gasket Could not remove existing collet spray hose nut Installed new gasket fittings on faucet and let customer know of change The next repair for this faucet should constitute as a replacement
Left customer with estimate on the installation of a new hosebib, customer mentioned they’re going out of town this weekend and may call to have work scheduled for next week Let customers know I was unsure how schedule looked and couldn’t promise an immediate time frame
Free estimate on whole house sanitary sewer pump.
Remove existing dialectic nipples and corroded fittings to repair leaks. 03/05/2025 Technician repiped side loops on heater. Replaced all corroded fittings coming off of side of heater. Piped T&P discharge pipe from heater to mop sink. Turned off water heater, drained down and piping replacement. Refilled water heater and turned on. Waited for heater to satisfy temp. Went around kitchen and bathroom to bleed air and test for hot water. All fixtures have hot water. Did notice that the 3 comp sink faucet constantly runs if shutoff to spout isn’t off. It’s a T&S brass faucet and requires new cartridges. Also tested the isolation valves / stops for same faucet and neither of them are holding when turned off. Double bowl sink faucet leaks / sprays water from spout connection to faucet body. Faucet would need a new 8 inch spout. Faucet make is Krowne. Check all other sinks and they are working as should at this time.
ACCIDENTALLY DISPATCHED!!! RESCHEDULE FOR TOMORROW MORNING!!!!!!!!!!!!
Flushed tankless water heater Customer mentioned she was on a time crunch and didn’t have time for a complete visit Would like to call back when she has more time available for the visit
Looked at a few items throughout the home customer was having issues with Starting with the 3 kohler shower cartridges that need to he replaced as they are dripping from the shower heads Will put together estimate on the installation of three new kohler cartridges Also while testing water pressure in the garage at the hosebib, noticed this bib was leaking at the packing nut and has a slight drip from the valve, mentioned this to Gary and let him know I would email an estimate for this as well In master bathroom, the customer is interested in having a tee attachment with a handheld sprayer additional to the standard shower head, existing shower arm sits high and a normal push button fitting may be inaccessible for the customer.. found something that may work for the customer, and uploaded screenshot to job summary Customer also has a leaking kitchen faucet sprayer hose, the existing nut is as secured as it can be and is still leaking when the hose is angled in any direction, a new p
Arrive at the location and water heater repair based on a tech support diagnosis. The technician recommended replacing two parts: the gas valve and the Honeywell Spark black box. It's great that they provided the part numbers, which should make the replacement process easier. 1 Part #100109929 Honeywell Spark black box 2 part # 100110858 gas valve Here’s a general guide on how to proceed: 1. Turn off the gas supply to the water heater. 2. Turn off the power (if applicable) to avoid any electrical hazards. 3. Remove the cover or access panel on the water heater to reach the parts. 4. Locate the gas valve and Honeywell Spark black box as per the parts you need to replace. For the gas valve, this controls the flow of gas to the burner, and you’ll likely need to disconnect the gas line carefully. For the Honeywell Spark black box, this is part of the ignition system. You'll typically disconnect the wires and the mounting screws. 5. Install the new parts by reversing the steps: Inst
Customer was looking for estimates on installing a new laundry sink. No lines at this time are where she wants it so we will have to route drains and water to the fixture. Left estimates at this time customer did not want further inspection today home is around a year old
Looked at existing water heater in utility closet in rear of restaurant Existing heater is currently leaking at the side loop dialectic nipples Removing these nipples will require us to replace a portion of the piping This would repair this existing leak however the technician noticed a good amount of corrosion building up throughout a large majority of the piping located in the closet, he believes the hot closet is possibly reacting to the cleaning agents stored in the utility closet At this time it’s recommended a majority of the water piping be replaced and potentially a new storage area for the cleaning solvents be found Emailed Joe estimates for both the leak repair as well as complete water piping replacement
