I had a sewer pipe issue and called 2 companies; one was Trenchless Innovations. Bob from Trenchless Innovations came out, places a camera down the pipe and indicated the issues that were identified. I will say that Bob also identified a few additional issues the first company missed. Bob was extremely knowledgeable and very professional, explaining in detail the issues and the fix. He provided a detailed estimate (very reasonable) on actually what was to be done. I also received a copy of the camera images. Thanks Bob for answering my many questions! We accepted the offer and scheduled a date. Kevin and team arrived on time and immediately began their work. I was interested in the process and Kevin and his team were all too happy to explain each step of the way and answered my endless questions (it was quite interesting). I was able to view the camera feed down into the sewer pipe, both before and after, watched the "sleeve" process and their review and testing the pipes once completed. They were informative, knowledgeable and very pleasant throughout the process. The team work to seamlessly and efficiently complete the job and clean up was amazing; only took a day. Special shout out to Kevin who did not hesitate to ensure I was comfortable with the process, reviewed each line item on the estimate to confirm completion and answered my additional questions. Kevin's knowledge of the process was very evident. You also have a great team. It was such a pleasant experience, and I could not be more pleased. No runs, no drips no errors!!!!! I no longer need to worry about tree roots in my sewer line as there are no seams; the sleeve is one piece. Thanks to Bob, Keven and his team for a wonderful experience, you guys were great! If you have sewer pipe issues these are the guys to call. No digging up the yard, half the cost and no seams to allow those pesty tree roots to enter. Love It! Thank You!!
Response from Trenchless Innovations Inc.:
Thank you so much for your thoughtful and detailed review! We’re thrilled to hear about your positive experience with Bob, Kevin, and the rest of our team. Our goal is always to provide clear explanations, fair pricing, and high-quality trenchless solutions that leave homeowners with peace of mind and it’s wonderful to know we hit the mark. We truly appreciate your trust in us and are glad you found the process both informative and seamless. Your kind words about our team’s professionalism and knowledge mean a lot, and we’ll be sure to share your feedback with Bob, Kevin, and the crew.
