6399 Jimmy Carter Blvd
Norcross, GA 30071
6784918361

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Cody B.

Cody B.


Job Checkin

Customer had concerns that a repaired American Standard toilet was running post repair. According to customer description, the toilet doesn’t kick on and off intermittently, but runs continuously after use in occasions. After wiggling the trip lever the toilet stops running. This is an indication of a chain getting caught since the motion of the trip lever is still smooth and consistent. Performed a dye test and let dye sit for almost 10 minutes before the toilet was accidentally flushed. In the time, had no dye making it from the tank to the bowl. And since the toilet isn’t just kicking off and on randomly there is no indication that the fill valve is bad. I did recommend toilet replacement if the toilet persistently has issues due to that toilet having a lot of issues centered around the flapper and flush valve historically. Customer stated their water bill is still high. Took a time stamped shot of the meter with before and after readings to show no movement on the meter for almost