Technician: Shawn (Shawn.bush@chenplumbing.com) Account History: Long-term customer with multiple prior visits by our company Customer Concern Robin contacted us reporting dripping from a couple of faucets and a non-functioning garbage disposal that began shortly after our recent water heater replacement. She was understandably concerned that the new water heater installation may have caused or contributed to these new issues. Findings & Diagnosis Upon arrival, we conducted a thorough inspection of the plumbing system and affected fixtures in this 1925 Atlanta home: Main water service is copper from the city meter into the home (old galvanized piping is present but has been fully abandoned). Pressure-regulating valve (PRV) was replaced by our company in 2024; previous 2010 PRV still on site, confirming normal service life. A properly sized thermal expansion tank was installed by our team during the recent water heater replacement. Water pressure is within normal operating range. Fix
