Customer contacted us due to toilets making bubbling noises and slow to flush. During the initial visit on January 7, 2026 a diagnostic evaluation was performed. We found that the front cleanout was completely full of water, indicating the main sewer line blockage. This finding was confirmed via camera inspection. Although the camera was underwater throughout inspection, we were able to determine that there was an obstruction approximately 50 feet out. The location was marked with paint for reference. Sewer equipment was then ran to attempt to clear the blockage. But the line could not be successfully cleared. Customer was informed that the next recommended step would be to excavate and expose to identify the cause and perform spot repair. Customer approved the recommendation. We returned the following day and excavated the line at the mark location. Exposing the pipe, we discovered multiple failures, extending an additional 10 feet beyond the original dig area. Customer was
