Call for water in closet. Arrived and met with Mr. Chun. He has had water in the closet, and an inspector came out to assess. Both the inspector and I believe the shower pan has failed. I am recommending a restoration company be contacted to help assess and repair the shower pan as needed. I discussed Mr. Chun’s plans for adding a tankless water heater and a whole house water filtration system, and will provide an estimate for this as well. Water pressure appears to be community regulated.