We needed our electric water heater replaced asap but weren't sure whether to get a heat pump type or just standard. Cody was there within a couple of hours, was super chill and explained our options clearly. He had a tablet and was able to give me an exact quote on the spot. (They were very reasonable compared with the 2 other quotes we got.) He started immediately and was done within 2-3 hours. He was super pleasant and easy to deal with, and gave me some excellent tips. Top notch guy, & excellent service overall. Highly recommend!!