Customer had a hanging shower unit in the primary bath that was not working on the handles anymore. Customer also had questions about a water hammering noise. Checked the pressure at 65 psi with over a 20 pound pressure drop on a toilet flush. Left price for hanging the shower unit, installing a new prv to correct the pressure drop, and left a quote for a new water heater since the current heater is over 11 years old. Customer declined work at this time. Will credit the trio charge collected today towards any work we quoted today upon approval.