In crawlspace, used Jetter to attempt to jet out sewer line. Afterwards on camera to inspect sewer line. Customer stated that he was having a whole house back up. Stated to customer that will need to run a camera to figure out where issue is occurring in. Customer agreed. In crawlspace remove clean out and ran camera and got about 85 feet out and my camera couldn’t go past that spot. Located and found 6 inch cleanout. Recommended next step to customer is to use Jetter to attempt to clean out sewer line. Ran Jetter and found that stoppage was made of roots. Attempted to jet out roots. Roots were just too thick for the Jetter to cut through. Next step recommended a customer to a do full replacement of sewer pipe outside of home or spot repair. Customer agreed to spot repair. Will return tomorrow to make repair. Cleaned up work area.
