Client called us out today Jan. 1, due to their shutoff for the hose bib being turned off and them not knowing how to turn it on, and also the kitchen faucet was not putting out any water. Supply lines are built in to the faucet and there is water at the shutoffs, indicating something is wrong inside the faucet. Gave estimate, client said Home Depot would install it cheaper and we were on our way. Waived service fee. Reschedule discount is no longer applicable if future work is needed.
