Call for leak in ceiling in mudroom. Arrived and met with Ms. Jackie. She states that a leak occurred and her mother found it this morning. They immediately shut the water off and placed a bucket to catch the water. Please see previous invoice history for detailed history. This home is plumbed with faulty waterlines and this is the third instance of water escape and damage. Cut ceiling in mudroom and found failed section of pipe on hot side. Removed and replaced with new pipe. Tested pressure and found it to still be consistent at 55psi. Thermal expansion tank working adequately. No other indication that there is any cause of failure other than faulty pipe. I advised Ms. Jackie that I recommend reliable restoration be dispatched to provide help navigating an insurance claim. Specifically, I recommend asking about the help they can offer after we Repipe the home, as it will require significant drywall repairs, and likely the removal of kitchen cabinets. *** I will credit this rep
