Dawson Foster visited us on the Wednesday May 7th. He and his partner were friendly enough however, my problem while being addressed, was not fixed. I had a leaky tub faucet and got a factory replacement cartridge direct from Pfister just in case it was needed. I may have been but Mr.Foster said it would cost over $400 to replace with a part I already had. It’s a 10 minute job that I have done several times so not sure where you guys get off wanting to charge that kind of money. This was kind of a test case in that soon I will need a re-pipe for my home and as we are getting ready to build out an addition for a “mother-in-law” suite, new service for that as well. You guys are now out of the running. My math thinks that if you guys charge $400+ to change out an faucet cartridge, I can’t fathom what you would charge for the work I just spelled out. Not going to public besmirch Chen but you just lost what I would consider to be a formidable job.
